EU Shipping Policy
Our Shipping Policy was last updated on March 1st, 2022
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
Thank you for visiting and shopping at www.treatproject.nl. The following terms and conditions constitute our Shipping Policy.
Shipment processing times
All Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes addresses
Treat Project BV ships to addresses within the EU and only to actual addresses, tot to postboxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Treat Project BV is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes) until this policy changes on that point.
Treat Project BV is not liable for any products damaged or lost during shipping but we are prepared to look at the options regarding reshipping when this occurs. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about this Shipping Policy, You can contact Us: